Previous Speaking + Workshops

Some of the places I’ve been fortunate to speak at:


Speaker, Parsons School of Design graduate Industrial Design Studio
October 2020

Moderator, Leveling Up & Out, RSA Salon with Dr. Natalie Nixon, Maha Al-Emam & Loren Segan
August 2020

Speaker, IBM Systems Summit: Orchestrating Experiences
April 2020


Keynote: U.S. Patent and Trade Office Design Day
April 24, 2019


Pecha Kucha: Midway Atoll, EPIC 2018: Evidence, Honolulu, Hawaii
October 10, 2018

Commencement Address, Centro Diseño, Graduate Programs, Mexico City, Mexico
June 14, 2018

IBM Design Thinking Workshop, -ing Creative Festival, Dubai, UAE
April 10, 201

IBM Design Thinking Workshop, U.S Presidential Innovation Fellowship, Washington, DC
January 16, 2018


Ethnography Teaching Module, MICA MA Social Design Program, Baltimore, MD
November 6-10, 2017

Panelist, APEC Delegation & U.S. State Department Women’s Economic Empowerment forum, Washington, DC
September 14, 2017

Speaker: The Power of Empathy in the Workplace, Changemaker Chats, Washington, DC
July 25, 2017

Guest Speaker, Introduction to Design Thinking: Liberal Arts to Epic Challenges class, Wesleyan University, Middletown, CT
May 3, 2017

Journey Mapping Workshop & Keynote, City of Philadelphia speaker series, By Design: Transforming public sector services, in partnership with Philadelphia University of the Arts, Philadelphia, PA
April 27, 2017


Speaker, IBM Asks, Austin TX
October 12, 2016

Panel, Human Insights, Assets Learning Conference,  Washington DC
September 29, 2016

Panel, Flavors of Service Design in DC: Launch Celebration &  Panel Discussion, Booz Allen Hamilton Innovation Center, Washington, DC
September 28, 2016

Fireside Chat with U.S. Department of Veterans Affairs, VEO Chief of Staff, Julia Kim, moderated by Sam Stern, CXDC,  Washington, DC
September 12, 2016

Residency: Keynote and Mapping the Service Design Journey workshop, ArtCenter College of Design, Designmatters, Pasadena, CA
June 13-15, 2016

Guest Speaker, “Sleepless Nights: Resilience & Civic Design”, The Innovation Lab at OPM, Washington, DC
April 28, 2016

Guest Lecture, “Design & Public Policy” Brown University’s Watson Institute Design, Governance & Urban Futures, Providence, Rhode Island
April 15, 2016

Guest Speaker, Design & Dine, Philadelphia University, College of Design, Philadelphia, PA
April 4, 2016

Speaker, AIGA Design Salon,”Sleepless Nights: Resilience & Civic Design”  Washington, DC
March 22 , 2016

Workshop co-lead with Holly O’Driscoll of P&G, “Creating Conditions for Design Thinking to Thrive”, Marcus Evans Design Thinking Conference, San Francisco, CA
February 29, 2016

Guest Lecture “Customer Experience, Government and Creating Change” DotGov Design, Washington, DC
January 14, 2016


Guest Lecture “Customer Experience in the U.S. Federal Government”, SVA MFA Design For Social Innovation program, New York, NY
December 2015

Keynote “TL;DR”, Autodesk X Summit, San Francisco CA
October 19, 2015

Guest Lecture, “Design for Civic Engagement”, ArtCenter College of Design, DesignMatters program, MDRIA Course, Pasadena, CA
October 8, 2015

Keynote, “Veterans, VA and Customer Experience. Busting Stereotypes“, Service Design Network, Global Conference, New York, NY
October 2, 2015


Workshop co-lead with Sarah Nelson, “System Shifting“, Catapult Labs, hosted at Facebook, Menlo Park, CA
June 7, 2014

Keynote, “System Change Geek“, Centro Diseño Design School, Mexico City, Mexico
April 8, 2014

Guest Lecture, “Future of Fish: A Collective Impact Case Study”, CCA dMBA program, San Francisco, CA
March 5 2014

Workshop: Social Impact Canvas, Tipping Point Community, San Francisco, CA
February 24, 2014

Lecturer, Business of Design with Maria Guidice and Christopher Ireland, CCA MFA Program, San Francisco, CA
Jan – May 2014


Keynote, “1+1=3”, VOR Innovation Conference, Centro Diseño, Mexico City, Mexico
October 9 2013

Keynote, “Living Economies”, DMI: Designing the Next Economy, Los Angeles, CA
June 18, 2013

Community Lecture, “Living Economies”, Art Center, Pasadena, CA
June 20, 2013

Guest Lecture, “Resilience” CCA dMBA program, San Francisco, CA
April 9, 2013

Lecturer, Stanford d.school with Banny Banerjee & team, Palo Alto, CA
April – June 2013


Presentation with Patrice Martin of IDEO.org “Local and Global Social Innovation“, SOCAP12, San Francisco, CA
October 2 2012

Presentation with David McConville of Buckminster Fuller Institute, “Tips for Living in the Anthropocene“, SOCAP Europe, Malmö, Sweden
June 19 2012


Lecture “Social Capital: The Intersection of Meaning and Money, Part II“, Commonwealth Club, San Francisco, CA
September 2011

Back to top