Selected Presentations


October 10, 2018, Pecha Kucha: Midway Atoll, EPIC 2018: Evidence, Honolulu, Hawaii

June 14, 2018, Commencement Address, Centro Diseño, Graduate Programs, Mexico City, Mexico

April 10, 2018, IBM Design Thinking Workshop, -ing Creative Festival, Dubai, UAE

January 16, 2018, IBM Design Thinking Workshop, U.S Presidential Innovation Fellowship, Washington, DC


November 6-10, 2017, Ethnography Teaching Module, MICA MA Social Design Program, Baltimore, MD

September 14, 2017, Panelist, APEC Delegation & U.S. State Department Women’s Economic Empowerment forum, Washington, DC

July 25, 2017, Speaker: The Power of Empathy in the Workplace, Changemaker Chats, Washington, DC

May 3, 2017, Guest Speaker, Introduction to Design Thinking: Liberal Arts to Epic Challenges class, Wesleyan University, Middletown, CT

April 27, 2017, Journey Mapping Workshop & Keynote, City of Philadelphia speaker series, By Design: Transforming public sector services, in partnership with Philadelphia University of the Arts, Philadelphia, PA


October 12, 2016, Speaker, IBM Asks, Austin TX

September 29, 2016, Panel, Human Insights, Assets Learning Conference,  Washington DC

September 28, 2016, Panel, Flavors of Service Design in DC: Launch Celebration &  Panel Discussion, Booz Allen Hamilton Innovation Center, Washington, DC

September 12, 2016, Fireside Chat with U.S. Department of Veterans Affairs, VEO Chief of Staff, Julia Kim, moderated by Sam Stern, CXDC,  Washington, DC

June 13-15, 2016, Residency: Keynote and Mapping the Service Design Journey workshop, ArtCenter College of Design, Designmatters, Pasadena, CA

April 28, 2016, Guest Speaker, “Sleepless Nights: Resilience & Civic Design”, The Innovation Lab at OPM, Washington, DC,

April 15, 2016, Guest Lecture, “Design & Public Policy” Brown University’s Watson Institute Design, Governance & Urban Futures, Providence, Rhode Island

April 4, 2016, Guest Speaker, Design & Dine, Philadelphia University, College of Design, Philadelphia, PA

March 22, Speaker, AIGA Design Salon,”Sleepless Nights: Resilience & Civic Design”  Washington, DC

February 29, 2016, Workshop co-lead with Holly O’Driscoll of P&G, “Creating Conditions for Design Thinking to Thrive”, Marcus Evans Design Thinking Conference, San Francisco, CA

January 14, 2016, Guest Lecture “Customer Experience, Government and Creating Change” DotGov Design, Washington, DC


December 2015, Guest Lecture “Customer Experience in the U.S. Federal Government”, SVA MFA Design For Social Innovation program, New York, NY

October 19, 2015, Keynote “TL;DR”, Autodesk X Summit, San Francisco CA

October 8, 2015, Guest Lecture, “Design for Civic Engagement”, ArtCenter College of Design, DesignMatters program, MDRIA Course, Pasadena, CA

October 2, 2015, Keynote, “Veterans, VA and Customer Experience. Busting Stereotypes“, Service Design Network, Global Conference, New York, NY



June 7, 2014,  Workshop co-lead with Sarah Nelson, “System Shifting“, Catapult Labs, hosted at Facebook, Menlo Park, CA

April 8, 2014, Keynote, “System Change Geek“, Centro Diseño Design School, Mexico City, Mexico

March 5 2014, Guest Lecture, “Future of Fish: A Collective Impact Case Study”, CCA dMBA program, San Francisco, CA

February 24, 2014, Workshop: Social Impact Canvas, Tipping Point Community, San Francisco, CA

Jan – May 2014, Lecturer, Business of Design with Maria Guidice and Christopher Ireland, CCA MFA Program, San Francisco, CA


October 9 2013, Keynote, “1+1=3”, VOR Innovation Conference, Centro Diseño, Mexico City, Mexico

June 18, 2013, Keynote, “Living Economies”, DMI: Designing the Next Economy, Los Angeles, CA

June 20, 2013, Community Lecture, “Living Economies”, Art Center, Pasadena, CA

April 9, 2013 Guest Lecture, “Resilience” CCA dMBA program, San Francisco, CA

April – June 2013, Lecturer, Stanford with Banny Banerjee & team, Palo Alto, CA


October 2 2012, Presentation with Patrice Martin of “Local and Global Social Innovation“, SOCAP12, San Francisco, CA

June 19 2012, Presentation with David McConville of Buckminster Fuller Institute, “Tips for Living in the Anthropocene“, SOCAP Europe, Malmö, Sweden


September 2011, Lecture “Social Capital: The Intersection of Meaning and Money, Part II“, Commonwealth Club, San Francisco, CA