Books, journals, articles

Sarah writes about design practice, social innovation, and design leadership. Her work and projects have been featured in The New York Times, The Atlantic, Wired, FastCo.Exist, Medium, The Communication Arts Typography Annual 7, Forrester, Digital Gov, PopTech, the Department of Veterans Affairs, and many more places across the social web and in published books. Her […]


From May 2009 to October 2013, Sarah served as a creative lead, strategist, and workshop facilitator for the annual Social Capital Markets conference. She aimed to bring design to the world of impact investing and social enterprise.

Design Management Institute

In 2014, Sarah served as the Design Management Institute’s guest editor for dmi: Journal. The issue focused on social innovation.

Compost Modern

Beginning in January 2012, Sarah and a team of 25 volunteers spent one year thinking about this question for the CompostModern 13 conference in San Francisco, where Sarah served as curator and executive producer.

Hot Studio

In 2010, Sarah pitched an idea to Hot Studio— an experience design company in San Francisco known for innovation—that she create a cross- disciplinary practice dedicated to leveraging the power of design for positive social impact.

Future of Fish

Beginning in 2013 and continuing through 2014, Sarah worked with Future of Fish to look at business solutions to address the problem of overfishing by supporting collective impact of entrepreneurs and strategic partners.

Strategic Design book chapter

In 2014, Natalie Nixon asked Sarah to write a chapter for her book, Strategic Design Thinking: Innovation in Products, Services, Experiences and Beyond.

Teaching, Speaking

Sarah’s a practitioner. She’s a writer. And she’s a teacher. When she thinks about her work, the three elements are intertwined — but teaching allows her to ensure others have cutting-edge tools necessary to make the world a better place.

Customer Experience, VA

“We used a co-design approach… During my time at VA, we applied and taught design practices through the Veterans Health and Veterans Benefit administrations alongside the dedicated civil servants working to support Veterans.”


Upcoming 2019.08.09 Conference TBA Previous Speaking + Workshops Some of the places I’ve been fortunate to speak at: 2019 Keynote: U.S. Patent and Trade Office Design Day April 24, 2019 2018 Pecha Kucha: Midway Atoll, EPIC 2018: Evidence, Honolulu, Hawaii October 10, 2018 Commencement Address, Centro Diseño, Graduate Programs, Mexico City, Mexico June 14, 2018 […]